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Unlock your creativity with ELEGOO's quality 3D printers and innovative STEM kits for every maker.
ELEGOO offers bundle sales where customers can purchase multiple products together at a discounted price. This allows customers to save money by getting more for their money.
ELEGOO often provides discount codes that customers can use during checkout to get a percentage or fixed amount off their total purchase. This is a great way to save money on ELEGOO products.
ELEGOO holds seasonal sales, such as Black Friday or Cyber Monday, where customers can find big discounts on a wide range of products. Shopping during these sales is a great way to save money on ELEGOO purchases.
ELEGOO offers free shipping on all orders over $50. By taking advantage of this offer, customers can save money on shipping fees and have their products delivered to their doorstep for free.
ELEGOO has a “Clearance Sale” section on their website where customers can find discounted items. By regularly checking this section, customers can save money on ELEGOO products that are on sale.
Shopping at ELEGOO offers you a host of benefits such as free shipping on orders over €50, up to a one-year warranty on select items, the option to return products within 14 days or replace them within 30 days, and lifetime support via email for any queries or assistance you may need.
ELEGOO provides a varied warranty depending on the product. For main parts of most 3D Printing related products, there is a 12-month warranty. LCD screens on certain models have a warranty period ranging from 3 to 6 months. Parts such as PCB, motor, and laser head on the PHECDA LASER ENGRAVER & CUTTER come with a 12-month warranty, while consumables and certain other attached items are not covered under warranty.
Yes, ELEGOO does not provide warranty coverage for consumables and other attached items such as power cords, USB cables, engraving materials, user manuals, and tools. Additionally, pre-owned products and certain consumable products like the 3D Stainless Steel Funnel and Brass Nozzle also come without warranty.
For unwanted items, ELEGOO allows returns for a full refund within 14 days or replacements within 30 days of the delivery date, provided the items are in new, unused condition and complete with all parts and accessories. Customers are responsible for the return shipping charges, and it’s important to ensure that returned products meet ELEGOO’s inspection criteria to avoid delays or denial of processing your refund or exchange request.
If a product is found to be defective upon receipt, within 14 days of delivery, you can return defective items to ELEGOO for a full refund or replacement, with ELEGOO covering the return shipping charges. Beyond 14 days but within the warranty period, a repair option is available, with repair fees being covered by ELEGOO.
For technical support, ELEGOO encourages customers to contact them via specific email addresses provided for different types of products, such as 3D printers, laser engravers, or STEM kits. When reaching out, be sure to provide sufficient proof of purchase, detail the product you’ve purchased, and clearly describe the problem with text, images, or short videos to help the customer service team process your inquiries efficiently.
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ELEGOO specializes in the research, development, and production of the highest quality & affordable 3D printers, Arduino-based STEM & robotic kits, making technology easy to access for all the makers worldwide.
ELEGOO offers a wide range of consumer-level 3D printers, materials, and STEM products. Their collection includes the latest Neptune, Mars, Saturn, and Jupiter 3D printers, each offering unique features and capabilities to meet various needs. In addition, ELEGOO provides a variety of high-quality resins and filaments, including standard resin, water-washable resin, ABS-like resin, plant-based resin, and thermochromic resin, to cater to different printing requirements.
Aside from 3D printers and materials, ELEGOO also offers a range of accessories and parts, such as post-processing equipment like the Mercury XS Bundle and Mercury X Bundle for curing and spare parts for their 3D printers. For those interested in Arduino projects, ELEGOO provides a selection of Arduino kits, including the UNO R3 Super Starter Kit and the Mega 2560, the Complete Starter Kit, enabling users to explore the world of electronics and robotics.
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