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Explore a vast range of tech products and training to enhance your skills at JACOB.
Customers can save money at JACOB by taking advantage of free shipping within Germany. This offer applies to all orders, eliminating additional delivery charges.
By utilising the easy returns and refunds policy, customers can save on unwanted items. They may cancel an order before it’s prepared for dispatch or proceed with a return if the product doesn’t meet their needs, ensuring a quick refund.
JACOB offers a “buy now, pay later” option with Klarna for private customers, providing a financial breathing space. This flexibility allows customers to manage their finances more effectively without immediate payment.
Customers have the option to use DHL Packstation for delivery, offering a convenient and secure way to receive items. Although there might be a slight delay, this option can save costs related to delivery preferences and scheduling.
For customers in Europe, JACOB offers shipping up to a maximum weight of 30kg for selected items, excluding bulky goods. This feature allows European customers to access JACOB’s offerings with a clear understanding of the shipping costs involved.
JACOB enables customers to request cancellation of an order if it has not yet been prepared for dispatch. This process can be initiated through their contact form, potentially saving money if customers change their mind promptly.
JACOB boasts a diverse selection of goods across several categories including everything from the latest Apple gadgets, essential household items, cutting-edge networking solutions, stylish notebooks & tablets, comprehensive office supplies, top-notch PC & accessories, cutting-edge smartphone & photo gear, to the best in TV & audio entertainment. It’s a one-stop shop for tech enthusiasts and home improvement seekers alike!
For folks living in Germany, JACOB sends out your orders absolutely free of charge. It’s as good as going to the shop yourself but without the hassle of leaving your cosy home. They’ve made shopping online a breeze, especially when it doesn’t dent your wallet with extra shipping fees.
Yes, JACOB dispatches orders across Europe with a smile, catering to a weight limit of up to 30kg. However, they steer clear of shipping bulky, freight items and sending parcels to islands outside Germany. For our European neighbours, a flat rate of €16.99 applies, making it pretty straightforward and affordable to get your hands on their products, wherever you are in Europe.
JACOB partners with some of the top logistics providers in the game, including DHL, UPS, GLS, TNT, trans-o-flex, and DPD. So, rest assured, your parcel is in good hands and will reach your doorstep safely, whether you’re collecting it at a DHL Packstation or having it delivered directly to your home.
Absolutely! JACOB gets how convenient DHL Packstations are for picking up parcels on your own time. Just keep in mind that this option does mean your order will go through their central warehouse first, possibly adding a day or two to your delivery time. But hey, for the convenience it offers, it’s a small wait worth enduring!
Not to worry! JACOB understands that sometimes minds change, and if your order hasn’t been prepped for dispatch yet, you might be in luck. Swiftly fill out their contact form to request a cancellation. Their team will review your request faster than you can say ‘oops’ and will sort out a refund the next working day if cancellation is possible. Just be quick about it, as their system is rather efficient at processing orders!
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At JACOB, customers are presented with an extensive selection of electronic and computer-related products, ranging from PCs, hardware, and software to other accessories. This online shop caters to various needs for personal use, enterprise solutions, or educational purposes. With a commitment to delivering a broad range of products, JACOB ensures that shoppers can find virtually everything they need in one place, from notebooks and smartphones to specific components like switches and headsets, emphasizing convenience and efficiency in the shopping experience.
JACOB extends its offerings beyond product sales for businesses and individual learners. The JACOB Academy is designed to provide targeted training sessions to enhance skills and knowledge in particular areas. This service reflects the shop’s dedication to not only supply products but also to contribute to the ongoing education of its customers. Understanding the importance of staying updated with the latest technology, JACOB encourages customers to subscribe to their newsletter for regular insights, news, and updates on new tech trends and product information, fostering a well-informed community about advancements in IT and consumer electronics.
Customer support and satisfaction are a cornerstone of JACOB’s shopping experience. The shop boasts a variety of services tailored to assist customers throughout their purchasing journey. From detailed product inquiries to post-purchase support, JACOB’s team is readily available to address questions and provide solutions. In addition to personal assistance, the shop offers easy access to information through its FAQ section, ensuring customers can find answers to common questions efficiently. Payment and shipping options are clearly outlined, demonstrating JACOB’s commitment to offering a transparent and hassle-free shopping experience. With accolades from platforms like Idealo and Trusted Shops, JACOB distinguishes itself as a reliable and customer-friendly destination for all tech-related purchases.
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