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Kong Online Discount Codes - February 2024

Find the latest Kong Online promo codes and coupons here

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Kong Online discount coupon

20% off 3 products
K22
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Expires in 10 months
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Get an Extra 10% Off Already Marked Sale Items! Use Code SALE10

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New Arrivals: Shop All and Save!

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New Footwear at Unbeatable Prices! Get the Hottest Deals Today!

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New Balance Numeric: An Exclusive Offer Await!

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New Era Fresh Deals Await You!

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Step into Style with Stepney Workers Club! Shop Now for Exclusive Offers

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Amazing Savings Await You at Sale23!

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Get discounts at Kong Online with these tips

Use Code SALE10 for an Extra 10% Off Sale Items

Customers can save more on their purchases by using the discount code SALE10 at checkout to get an additional 10% off already marked-down sale items.

Sign up for the Kong Mailing List for Exclusive Early Sale Access

By signing up for the Kong Online mailing list, customers can receive exclusive early access to sales, allowing them to snag the best deals before anyone else.

Take Advantage of Next Day Delivery for Quick Shopping

Kong Online offers next day delivery for all orders placed before 3pm Monday to Thursday. This ensures customers get their purchases quickly and can start enjoying them sooner.

Consider Click & Collect for Convenient Store Pickup

Customers can choose the Click & Collect option when placing their order and collect it from the Kong Online Coventry store. This saves on delivery fees and provides a convenient pickup option.

Make the Most of the 28 Day Return Policy

Kong Online has a hassle-free 28 day return policy, allowing customers to return items in their original resalable condition for an exchange or refund. This provides peace of mind and flexibility for shoppers.

Check the New Arrivals Section for Fresh Products

By regularly checking the New Arrivals section on the Kong Online website, customers can be the first to discover and purchase the latest products, ensuring they stay ahead in style.

Browse the Sale Section for Great Deals

The Sale section on the Kong Online website is a treasure trove of discounted items. Customers can take their time to find amazing deals on a wide range of products.

Follow Kong Online on Social Media for Special Offers

By following Kong Online on social media platforms, customers can be notified about special offers, promotions, and exclusive discounts, ensuring they never miss out on saving opportunities.

Frequently Asked Questions

What is Kong Online’s return policy?

If you’re not satisfied with your purchase, you can return it within 28 days of receiving it, as long as it’s in its original resalable condition. You can receive an exchange or a refund, excluding the cost of the original postage and packaging. Please note that worn, washed, or damaged items cannot be refunded or exchanged. Make sure to include a note with your returned items and package them securely. Use a trackable and insured service to send the return. For more information, visit our Returns section.

How do I return an item to Kong Online?

To return an item, simply send it to Kong at 18-20 The Burges, Coventry, CV1 1HL.

Will Kong Online confirm the receipt of my return?

Yes, we aim to process returns within 2 working days of receiving them. You will receive an email notification once your return is complete. We recommend noting down the shipping reference when you send the item back to track its progress. If you have any questions about your return, feel free to reach out to our Customer Service team.

How long will it take for me to receive a refund?

We aim to process returns within 2 working days of receiving them. Once processed, the refund will be issued. The timeframe for receiving the refund depends on your payment method and financial institution.

How long will it be before I receive an exchange from Kong Online?

Kong Online aims to process returns within 2 working days. Once your return has been processed and if the exchange items are in stock, you should receive them within 3 working days. Please allow up to 7 days for the overall expected time of an exchange upon receipt of the item.

Who is responsible for the return postage?

Kong Online does not cover the return postage for unsuitable items. However, if you are returning a faulty item for a refund, we will refund both the original shipping costs and the return delivery costs.

Why haven’t I received a refund for the original delivery charge?

In the case of returning an unsuitable item for a refund, Kong Online will only refund the cost of the item and not the original delivery cost. However, if you are returning a faulty item for a refund, both the original shipping costs and the return delivery costs will be refunded.

Can I get a refund for in-store purchases?

Unfortunately, in-store purchases at Kong Online are non-refundable. However, you can receive either a store credit or an exchange for the same value.

Is it safe to order online from Kong Online?

Yes, it is safe to order online from Kong Online. We use industry standard SSL encryption to protect your personal information, such as your name, address, and card details. This information is encoded and can only be read on the secure server. We also perform security checks on all transactions to ensure the authenticity of each card payment.

What credit cards does Kong Online accept?

Kong Online uses Paypal as its payment window, which accepts several credit cards, including Mastercard, VISA, American Express, Switch / Maestro, Visa Debit, Delta, and Electron.

What currencies can I use to make a payment?

Kong Online only accepts payments in GBP (British Pounds) at checkout.

Can I use gift vouchers for online purchases at Kong Online?

Unfortunately, Kong Online does not currently accept Kong Store vouchers for their webstore. However, they may have other exciting offers and promotions available for online shoppers.

Can I use PayPal as a payment method on Kong Online?

Yes, you can use PayPal as an alternative payment method on Kong Online. However, please note that they do not accept cheque or store cards.

When will my card be charged for my order on Kong Online?

Kong Online charges the full cost of your order to your card as soon as it is placed. This ensures a seamless and efficient payment process for their customers.

Are all of the products on Kong Online genuine?

Yes, all the products on Kong Online are 100% authentic as they are licensed stockists. You can shop with confidence knowing that you are purchasing genuine items.

How can I find out if a different size is available for a product on Kong Online?

As products can sell out quickly online and in-store, Kong Online may not always have every size listed on their website. If you can’t find a certain size, you can reach out to their customer service team at [email protected] for assistance.

Will Kong Online restock items that are sold out?

Kong Online tries their best to restock popular items. However, due to the limited or handmade nature of some products, restocking may not always be possible. They also like to offer new products regularly, which means some items may not be restocked frequently. Currently, they do not have a system to notify customers about restocks. To inquire about a specific product, size, or color, you can email their customer service team at [email protected].

Can I get a refund if an item I bought is now on sale?

Unfortunately, Kong Online does not refund the price difference when an item goes on sale. However, you can return the item for a full refund and then re-order it at the markdown price, as long as you follow our returns policy. Just keep in mind that there is a chance someone else might purchase the item before you do.

Does Kong Online offer price matching?

While we strive to provide competitive prices, we are unable to match some prices of our UK competitors. If you have an inquiry about pricing, feel free to email us or give us a call. Please note that we cannot guarantee price matching for products sold on websites outside of the UK due to customs, excise, and importation costs.

How can I check if an item is in stock before placing an order?

If an item is available to order online, it is highly likely to be in stock, around 70% certain. However, due to high sales rates both in-store and online, there may be occasional discrepancies, especially with popular items. In such cases, we will notify you via email if a product is out of stock. If you want to know in advance if a product is in stock, feel free to contact us by email.

Can I change or cancel my order at Kong Online?

Kong Online understands that sometimes changes or cancellations are necessary. If your order has not been dispatched yet, they will do their best to accommodate your request. Simply email their Customer Service team for assistance. Please note that once an order has been shipped, changes or cancellations may not be possible. However, Kong Online follows the UK Distance Selling Regulations, and you can refer to their Returns Policy for more information.

Where can I find information about the whereabouts of my order at Kong Online?

If your order has not arrived within the expected timeframe, there are a few things you can check. First, make sure to track your order using the tracking link provided in your dispatch confirmation email. This will give you the most up-to-date information on the location of your parcel. Additionally, ensure that your delivery address is correct and your contact details are up to date. You should also check for any text messages, emails, or attempted delivery cards from the couriers used by Kong Online. It’s possible that your parcel is awaiting collection at a local delivery depot or that you need to arrange redelivery. If you still can’t locate your parcel, don’t hesitate to reach out to Kong Online’s customer service team via email, providing them with your order number for a quicker resolution.

What should I do if part of my order is missing or incorrect at Kong Online?

If you find that an item is missing from your order, simply contact Kong Online’s customer service team via email, stating your order number and the name of the missing item. They will promptly address the issue and work towards a resolution. Mistakes can happen occasionally, but Kong Online is committed to rectifying any errors they may have made. Therefore, if you encounter any mistakes in your order, please contact their Customer Service team via email, and they will strive to correct them as quickly as possible.

Disclaimer: this F.A.Q. is based on information found on the shop’s website and may contain outdated information.

Active Kong Online Voucher Codes & Offers

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Discount Codes 1
Active Deals 9
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About Kong Online

Kong Online is a lifestyle store with skate heritage, established in 1987. Partnering with many of the world’s leading brands, Kong Online offers a wide range of clothing, footwear, and accessories. With multiple stores in the heart of the UK, Kong Online is the go-to destination for those seeking high-quality, fashionable products.

At Kong Online, you can find an extensive collection of brands, including Alpha Industries, Adidas Originals, Carhartt WIP, Fred Perry, Nike, and The North Face. Whether you are looking for denim, hoodies, jackets, joggers, or knitwear, Kong Online covers you. They also offer a variety of accessories such as bags, belts, headwear, sunglasses, and wallets.

Besides their impressive clothing and accessory selection, Kong Online caters to skate enthusiasts with various decks and hardware. With their commitment to providing the best customer experience, Kong Online offers hassle-free returns and convenient delivery options. Experience the skate heritage and explore the diverse range of products available at Kong Online.

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