Discover an array of quality lifestyle products from independent brands at La Gent.
By subscribing to La Gent’s newsletter, customers can receive a 10% discount on their first order. This is a great way to save money while staying updated on new arrivals and exclusive offers. Please note that a minimum purchase of £25 is required to qualify for the discount.
Customers can enjoy free shipping on their orders if the total amount exceeds £50. This is a convenient way to save money on delivery fees while purchasing their favorite products from La Gent. Estimated delivery time is 2-3 working days, and orders are sent via Royal Mail Tracked 48 HR delivery.
La Gent allows customers to return or exchange items within 14 days of receipt. If a customer is not satisfied with their purchase, they can request a full refund or opt for an exchange. To be eligible, the merchandise must be in its original packaging, unused, and in good condition. Please note that while La Gent does not offer free returns or exchanges, they will cover the cost of returning faulty or damaged products.
Customers can refer a friend to La Gent and receive a 15% discount on their next purchase. This referral program allows both the referrer and the friend to save money while enjoying the curated collection of lifestyle goods offered by La Gent.
La Gent sources its products from independent brands across the world who prioritize quality and authenticity. They focus on brands that value substance over style and emphasize the importance of the production process and materials in creating high-quality products.
For European customers, the estimated delivery time is 7-10 working days with a delivery charge of £16. Orders from the EU below 150 EUR/135 GBP include taxes and VAT at checkout, so there are no extra charges upon delivery. However, for orders over 150 EUR/135 GBP, VAT and import duties become the responsibility of the buyer and will likely be requested by the courier before releasing the goods. Rest of the world orders have a delivery charge of £25 with an estimated delivery time of 10-15 working days.
Items must be returned within 14 days of receipt. Make sure the merchandise is in its original packaging, unused, and in good condition.
Unfortunately, as a small company, La Gent is unable to offer free returns or exchanges. However, if the product is faulty or damaged, they will cover the cost of returning it.
Simply email [email protected] with the reason for your return or exchange, and La Gent will provide you with the address to send your parcel to. Make sure to use a recorded delivery service. Once they receive your item, they will issue a refund to your original payment method or exchange the item for you. Keep in mind, items that show signs of use or damage will not be eligible for a refund or exchange.
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La Gent is a shop specialising in curating lifestyle goods from independent brands worldwide. Quality is prioritised over style, with brands focusing on producing the best product without relying on marketing spin. Customers can choose from free domestic delivery for orders over £50 or £5 for orders under £50, with an estimated delivery time of 3-5 working days.
Delivery is also available to Europe for a £16 delivery charge with an estimated delivery time of 7-10 working days, and the Rest of the World for a £25 delivery charge and an estimated delivery time of 10-15 working days. For orders from the EU under 150 EUR/135 GBP, taxes and VAT are included at checkout, while orders over that amount will need to pay taxes and import duties upon delivery. Customers should also be aware of potential delivery delays.
La Gent also offers a returns and exchange policy of up to 14 days after receipt of goods. Items must be returned in their original packaging and condition and must not have been used. Those returning items must cover the cost of return postage unless the product has a problem. Items that do not meet these conditions, such as perishable, personal and sale goods, are excluded from this policy.
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