Susan Caplan Discount Codes - June 2026

How does Susan Caplan make it easier for those who might need a bit of extra time to pay for their jewellery?

Susan Caplan offers a ‘buy now, pay later’ option through Klarna at checkout, providing a convenient way for shoppers to purchase their items immediately and pay for them over time. Remember, though, this payment option might have specific terms and requirements directly from Klarna.

Can I get a discount on my first purchase from Susan Caplan?

Yes, you certainly can. By subscribing to their newsletter, you’ll receive a welcome discount of 10% off your first order. However, it’s worth noting that this discount doesn’t apply to CHANEL, Dior, or The Crown collections, but it’s a fantastic way to save a bit on your first buy.

What are the delivery options within the UK, and are there any associated costs?

For UK orders, Standard Delivery is free on orders over £50 and is typically £4.95 for orders under this amount, aiming to deliver within 2-4 working days. If you’re in a rush, Next Day Delivery is available at £8.95 for orders placed by 2 pm on weekdays. There’s also a Guaranteed Saturday Delivery option at the same price if ordered by 2 pm on Friday. Remember, the Standard Delivery service won’t cover multiple items sent to separate addresses for free, and all delivery costs are non-refundable.

What about international delivery, and should I expect additional charges?

Susan Caplan ships internationally with rates varying by location – £28 to Europe, £30 to Canada & the US, and £35 worldwide, with delivery through DHL Express or a similar carrier. However, keep in mind that local import taxes or duties will be the customer’s responsibility, which might affect delivery timeframes.

If I change my mind, how does the return process work for UK orders?

If you’re not entirely happy with your purchase, Susan Caplan makes returns easy. Use the free returns label included in your order and ensure the item is in its original condition, including packaging. Returns must be made within 21 days from the purchase date for a refund, excluding original delivery charges. Do note, for hygiene reasons, post earrings for pierced ears cannot be returned. Also, be sure to obtain a Certificate of Posting as proof when you return an item.

And what should international customers know about returns?

For customers outside the UK wishing to return an item, it’s important to mark the customs form as ‘returned item’ to avoid extra charges. Be aware, though, any costs incurred upon the item’s return to Susan Caplan will be deducted from your refund. Like with UK returns, the free returns service is only available for orders within the UK, and the item must be in its original sale condition.