Discover unique curated items and exclusive shopping experiences at Madame Grey.
By entering an email address, customers can unlock exclusive access to holiday promotions and special offers from Madame Grey.
Madame Grey provides complimentary shipping on orders that exceed $60, allowing customers to save on shipping costs.
Customers can text a specific number to join Madame Grey’s list and receive timely promotions and discounts directly to their phones.
Returns can be made within 30 days of delivery, ensuring customers only pay for products they love, as long as items are unopened and in original condition.
Madame Grey offers exclusive access to holiday promotions, chic gifts, and even party invitations! Plus, signing up with your email gives you a complimentary three-month subscription to Cassandra Grey’s Substack, “Please Note.”
Madame Grey provides a couple of shipping options. Standard shipping is $8 (which is free on orders over $60) and takes about 3-7 business days. If you need things a bit quicker, there’s express shipping available for $13, getting your order to you in just 2 business days!
Yes! Madame Grey allows returns within 30 days of delivery, as long as the items are unopened and in their original condition. Just reach out to their team with your order number, and they will guide you through the return process.
Currently, Madame Grey only ships within the fifty United States. However, customers can use freight-forwarding companies at their own risk, but keep in mind that international returns aren’t supported.
Once an order is placed, Madame Grey aims to process and ship it within 24 hours. During busy times, like promotions, it might take a bit longer, around 48-72 hours. Orders placed before 2:00 PM (Eastern Time) from Monday to Friday can typically be processed the same day!
Hazardous items like fragrances and nail polish can only be shipped via Ground shipping due to regulations. Plus, these items cannot be shipped to Alaska or Hawaii, so it’s good to keep that in mind when ordering!
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Madame Grey is a distinctive store that celebrates the unique vision of creative director Cassandra Grey, showcasing a remarkable selection of curated items inspired by her extensive private art collection. At the core of Grey’s curatorial philosophy lies a deep respect for estate catalogues, which serve as tangible testaments to a life well lived. These catalogues document cherished possessions left behind, reflecting the personal stories and histories that inform the store’s one-of-a-kind offerings.
Within the store, visitors can explore a range of elegant products, including the flagship Madame Grey Parfum and an enticing new addition for hair. This selection highlights not only the artistry of fragrance but also the lifestyle element that the store embodies, carefully connecting scent with personal expression. Furthermore, the store aims to provide an enriched shopping experience, with exclusive access to holiday promotions, chic gifts, and invitations to special events, ensuring that patrons feel part of the unique world that Madame Grey has created.
Madame Grey also offers a reliable shipping service throughout the fifty United States, with options that cater to different needs and preferences. To improve efficiency, orders are typically processed quickly, and customers can track their shipments via confirmation emails. For those who may not be completely satisfied with their purchases, a straightforward return policy is in place, provided the items are in their original condition. These elements combine to create a pleasurable and engaging atmosphere for all who visit the store, inviting individuals to discover and connect with the essence of Madame Grey.
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