Minerva is a shop offering exclusive fabrics, new arrivals and items on sale. Customers can join the Craft Club, purchase gift cards and find a wide range of fabrics, threads, patterns, trimmings, zips, elastic, buttons, bias binding, tools, ribbon, needles, interfacing, fasteners and more. There are three different shipping options to the UK, as well as a flat rate international shipping option. Customers may also be subject to import duties and taxes, and customers should be aware that delivery times are only estimates. If a parcel is late, customers should contact their local sorting office before contacting Minerva. For customers in the UK, a free returns service is available, although some items are not eligible for return. Customers can also order fabrics and trimmings in any length, and samples are available to be purchased.
When ordering from Minerva, customers should take note of the exceptions to the refund policy and the estimated stock availability guidelines. Items may sometimes disappear from the website, as they may have sold out and not be available for re-ordering. If an item is temporarily out of stock, customers may pre-order it, and it will be sent separately with no additional postage and packing costs. Customers should also be aware that dye lots and batches may change when ordering a sample and placing an order. Samples are non-returnable.
Minerva offers customers a wide range of items, and customers can be sure to find what they need with the sample service and the ability to order in any length. Customers should be aware of the delivery time estimates, as well as the refund policy and stock availability guidelines, when ordering from Minerva.