Privacy Policy VoucherAlarm B.V.

Introduction

At VoucherAlarm B.V., we value your privacy and are committed to protecting your personal data. This privacy statement explains how we collect, use, and secure your data when you visit our website https://voucheralarm.com. If you have any questions or wish to know what data we hold about you, please contact us at [email protected].

We may update this privacy policy to reflect changes in our practices or relevant laws. We encourage you to regularly review this statement to stay informed.

When does this privacy statement apply?
Who is responsible for your data?
What data do we collect?
How do we collect your data?
How do we use your data?
What is our legal basis for processing your data?
How long do we retain your data?
Who do we share your data with?
Where do we store your data?
How secure is your data?
What are your rights?
How do we handle cookies?
Cookies from affiliate links
Data related to minors
Questions or complaints about this policy?

1. When does this privacy statement apply?

This privacy statement applies to all personal data that we process when you visit or interact with our website, use our services, or communicate with us. This includes data from visitors, customers, and business contacts.

2. Who is responsible for your data?

VoucherAlarm B.V. is responsible for processing your personal data. Here are our details:

VoucherAlarm B.V.\ Johan Huizingalaan 763-A, 1066VH, Amsterdam\ Chamber of Commerce Number: 77404408\ Email: [email protected]

3. What data do we collect?

We collect the following types of personal data:

Contact details: Name and email address
Browsing information: IP address, device type, browser type, and usage data (e.g., pages visited)
Cookies and similar technologies: As described in our cookie policy

4. How do we collect your data?

We collect data in the following ways:

Directly from you: When you fill out forms, sign up for newsletters, or contact us.
Automatically: Through cookies, tracking technologies, and analytics tools when you browse our website.

5. How do we use your data?

We use your data for the following purposes:

To operate and improve our website.
To respond to your inquiries and provide customer support.
To send marketing communications (with your consent).
To analyze usage patterns to improve user experience.
To comply with legal obligations (excluding transaction data, as we do not process any transactions).

6. What is our legal basis for processing your data?

We process your personal data based on one or more of the following legal bases under the GDPR:

Consent: You have given us explicit permission (e.g., to receive newsletters).
Contractual necessity: Processing is necessary to provide the services you request.
Legitimate interests: Such as improving our services, maintaining website security, and analyzing usage patterns.
Legal obligation: Compliance with applicable laws (excluding transaction data, as we do not process purchases directly).

7. How long do we retain your data?

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. As we do not process any transactions, we do not retain data related to purchases. After any necessary period, we may retain data in an anonymized form for statistical purposes.

8. Who do we share your data with?

We use trusted third-party providers to help operate our website and services, including:

Mailchimp for managing email newsletters and marketing communications.
Cloudflare for DNS and content delivery, ensuring the security and performance of our website.
DigitalOcean and SiteGround for securely storing data on our behalf. These providers process data under strict confidentiality agreements and in compliance with data protection regulations.
Analytics and performance tools: We use services like Google Analytics and VWO to analyze user behavior on our website and optimize performance. These tools collect anonymized data, such as page visits and time spent on the site, to help us improve the user experience.

Legal obligations: When required by law or to enforce our terms of service.

We do not sell your data to third parties.

9. Where do we store your data?

Your data is stored within the European Economic Area (EEA). If data is ever transferred outside the EEA, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your privacy.

10. How secure is your data?

We have implemented technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include secure servers, encryption, access controls, and regular security assessments. Only authorized personnel have access to your data.

11. What are your rights?

Under GDPR, you have the following rights regarding your personal data:

Right to be informed: Clear information about how your data is used (which we provide in this policy).
Right to access: You can request a copy of your personal data.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can request that we delete your data, except for data we must retain by law.
Right to restrict processing: You can ask us to limit the use of your data under certain conditions.
Right to data portability: You can request your data in a structured format for transfer to another service provider.
Right to object: You can object to the processing of your data for direct marketing or other legitimate interests.
Right to lodge a complaint: You can file a complaint with the Dutch Data Protection Authority or your local data protection authority if you believe your rights have been violated.

To exercise your rights, contact us at [email protected]. We will respond within 30 days. In case of complex or multiple requests, we may extend this to 60 days, informing you of the delay.

12. How do we handle cookies?

We use cookies and similar technologies to improve the functionality of our website and personalize your experience. These include:

Functional cookies: Necessary for basic website functions (e.g., session cookies).
Analytics cookies: To understand how users interact with our website.\ You can manage or disable cookies through your browser settings. For more information, please refer to our cookie policy.

13. Cookies from affiliate links

While VoucherAlarm B.V. does not directly use tracking cookies, we include affiliate links to third-party websites. When you click on one of these affiliate links, a third-party cookie may be placed on your device. These cookies track whether you make a purchase from the third-party site within a specified period (e.g., 7 days), allowing us to earn a commission if a purchase is made.

Important to note:

These cookies are placed by the third-party website, not by VoucherAlarm B.V..
VoucherAlarm B.V. does not have access to or control over these cookies.
You can find more information about the cookies used by these third parties by reviewing their respective privacy and cookie policies.

If you do not wish to have these cookies placed, you can manage or disable cookies through your browser settings before clicking on the affiliate links.

14. Data related to minors

We do not knowingly collect personal data from minors under 18 years of age. If we discover that a minor has provided us with personal data without parental consent, we will delete such data. If you believe that we have collected data from a minor, please contact us at [email protected].